Effective Date: January 10, 2020
Company: Digital Truth Experts (“Digital Truth Experts,” “we,” “us,” or “our”)
Website: www.digitaltruthexperts.com
1. Agreement to these Terms
These terms of Service (“Terms’) govern your access to and use of our website, communications, consultations, and services (collectively, the “services”). By accessing the website, requesting a consultation, or engaging us, you (“you,” “your,” or “client”) agree to these Terms. If you do not agree, do not use the Services. Digital Truth Experts and our services. By accessing or using our website or services, you agree to thee Terms. If you do not agree to these Terms, please do not use our services.
2. Definitions
- “Services” — all cybersecurity, digital forensics, incident response, investigation, intelligence, fraud-investigation, account-recovery-assistance, security-testing,whatsApp forensics to private investigations and financial tracing investment scams and stolen crypto recoveryand advisory services we offer, together with the website and related communications.
- “Engagement Agreement” — the signed scope, statement of work, or contract for a specific matter.
- “Deliverables” — reports, analyses, evidence sets, exhibits, and other work product we provide.
- “Client Systems” — any device, account, network, application, data, or system you ask us to examine, test, investigate, or assist with.
3. Eligibility
You must be at least 18 years old and legally able to enter a binding contract. If you engage us on behalf of an organization, you represent that you are authorized to bind that organization to these Terms and any Engagement Agreement.
4. Client responsibilities and warranties
You represent, warrant, and agree that, for every matter:
- Lawful authority. You have the legal right and authority to request the work, and you hold valid Authorization for all Client Systems before we begin. For security testing, you warrant you own or are duly authorized to authorize testing of the in-scope systems.
- Accurate information. The information and materials you provide are accurate and complete to the best of your knowledge, and you will not withhold information material to the matter.
- Lawful purpose. You are engaging us for a lawful purpose and will not use the Services or Deliverables to commit, facilitate, or conceal any unlawful act, including unauthorized access, surveillance without lawful authority, harassment, stalking, fraud, or the alteration of official records
You are solely responsible for the accuracy of these representations. We rely on them, and a breach of them is a material breach of these Terms.
5. Authorization requirement
We will test, access, examine, investigate, or recover any Client System without documented Authorization. You agree to provide Authorization in the form we reasonably require (for example, signed scope and rules of engagement for security testing.
6. Acceptable use and prohibited conduct
You may not use the Services or the website to:
- harass, stalk, threaten, defraud, impersonate, or harm any person.
- alter, fabricate, or destroy records or evidence, or influence academic, criminal, financial, or other official records unlawfully.
- infringe intellectual-property
We reserve the right to refuse, suspend, or terminate any engagement, and to report to appropriate authorities where legally required or permitted, if we reasonably believe conduct violates this section.
7. Guarantees: warranty of outcome
Our work is investigative and advisory in nature. We guarantee any particular outcome, including to the recovery of funds, cryptocurrency, data, or access to any account; the admissibility of any evidence; the identification of any perpetrator; or the prevention of any future incident.
Specifically:
- Recovery. For fraud, cryptocurrency, and account matters, we provide investigation, tracing, documentation, guidance, and coordination with lawful third parties. Whether any funds, data, or access are ultimately recovered depends on factors outside our control, including the actions of third parties, financial institutions, platforms, courts, and law enforcement.
8. Fees, quotes, and payment
Fees are set out in the applicable Engagement Agreement. For work whose scope cannot be fixed in advance (such as incident response or complex investigations), we may provide an estimate or not-to-exceed figure and update you before material cost changes. Unless otherwise agreed:
- retainers or deposits are due before work begins;
- invoices are payable within 2 days
- late amounts may accrue interest
- expenses (third-party tools, travel, court time) are billed as agreed
- refunds are governed by the Engagement Agreement.
9. Confidentiality
We treat the existence and details of your matter as confidential and will not disclose them except: with your consent; to our personnel and subcontractors bound by confidentiality; as necessary to perform the Services (for example, to a platform, financial institution, or law enforcement at your direction).You likewise agree to keep our non-public methodologies and materials confidential.
10. Data handling, privacy, and evidence
Our collection and use of personal data is described in our [Privacy Policy], incorporated by reference. In addition:
- We handle evidence using documented chain-of-custody procedures where the matter requires it.
- We implement reasonable technical and organizational measures to protect data in our custody, but no method of storage or transmission is perfectly secure.
11. Intellectual property
We retain all rights in our methodologies, templates, tools, and know-how. On full payment, you receive a license to use the Deliverables for the purpose for which they were prepared (for example, your investigation, litigation, or compliance need). You may not resell or publicly distribute our Deliverables or methodologies without our written consent, except as required to use them for their intended purpose.
12. Expert testimony and Litigation
Where an engagement includes expert analysis or testimony, the scope, availability, and fees are set out in the Engagement Agreement. Our role is to provide independent, factual findings; we do not advocate for a predetermined conclusion, and our duty in any proceeding is to the tribunal and to the truth of our findings.
13. Disclaimers
Except as expressly stated in an Engagement Agreement, the Services and website are provided “as is” and “as available,” including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. Indemnification
You agree to indemnify and hold harmless Digital Truth Experts and its personnel from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of: (a) your breach of these Terms.
15. Terms and termination
These Terms apply while you use the Services. Either party may terminate an engagement as provided in the Engagement Agreement.
16. Force majeure
We are not liable for delay or failure to perform due to events beyond our reasonable control, including natural disasters, outages, third-party failures, cyberattacks.
17. Changes to these Terns
We may update these Terms from time to time. The updated version is effective when posted with a new effective date. Material changes will be indicated as appropriate. Your continued use of the Services after changes take effect constitutes acceptance.
18. General
- Entire agreement. These Terms and any Engagement Agreement are the entire agreement between us on their subject matter.
- Severability. If any provision is unenforceable, the rest remains in effect.
- No waiver. Our failure to enforce a provision is not a waiver.
- Assignment. You may not assign these Terms without our consent; we may assign in connection with a merger or sale of assets.
- Notices. Notices to us should be sent to info@lightgoldenrodyellow-swan-164501.hostingersite.com.
- Relationship. Nothing here creates a partnership, joint venture, or agency between us.
19. Contact
If you have any questions about these Terms, please contact us at info@lightgoldenrodyellow-swan-164501.hostingersite.com.