Effective Date: January 10, 2020
Company: Digital Truth Experts (“Digital Truth Experts,” “we,” “us,” or “our”)
Website: www.digitaltruthexperts.com
1 Information We Collect
- You give us: name, email, phone, organization, and what you tell us about your situation when you enquire, book a consultation, or engage us.
- Cookies: used to keep the site secure and understand how it’s used. You can control these in your browser or our cookie settings.
Please don’t put sensitive details in a first enquiry. Describe the situation generally — we’ll open a secure channel, and sign an NDA on request, before you share anything confidential.
2. How We Use It
To respond to enquiries and triage emergencies; to run engagements and deliver reports; to carry out conflict checks; to process payments and keep tax records; to secure our systems; to send updates you’ve consented.
We do not sell your data, use it for advertising, or provide it for AI training.
3. How We Share It
Only where necessary: with vetted service providers ([hosting, secure file transfer, email, payments, accounting]) under contract.
4. Case and Evidence Data
Material you provide for an engagement — devices, images, logs, records — is handled differently:
- We process it only to perform your engagement, on your instructions.
- It’s access-restricted, encrypted
[in transit and at rest], and handled under chain-of-custody procedures where the matter requires. - It’s returned or securely destroyed at the end of the agreed period — certificate of destruction available on request.
5. Payments
Payments are processed by [named provider]. We keep invoices and transaction records for accounting, tax, and dispute purposes.
6. Security
We apply safeguards proportionate to what we hold: [encryption, least-privilege access, multi-factor authentication, monitoring, personnel vetting, secure evidence storage]. No system is perfectly secure. If a breach affects your data.
7. How Long We Keep It
| Data | Retention |
|---|---|
| Enquiries that don’t become engagements | [12–24 months] |
| Client and engagement records | [engagement + X years] |
| Case and evidence data | [per engagement agreement] |
| Financial records | As required by law — [6–7 years] |
| Server and security logs | [90 days – 12 months] |
Data is securely deleted at the end of its period
8. Your Rights
You can request access to your data, correct or delete it, object to processing, withdraw consent for marketing or cookies, and complain to [the USA Data Protection Commission or your local authority]. Email [privacy@lightgoldenrodyellow-swan-164501.hostingersite.com] and we’ll verify your identity and respond within the period the law allows.
Limits: rights don’t extend to case data we hold for a client — contact that client.
9. Other
- International transfers: we may process data in
[countries], with appropriate safeguards. - Third-party links: we’re not responsible for external sites’ practices.
- Children: our services aren’t directed to anyone under
[18]. Where a matter necessarily involves a minor’s data, we handle it only under lawful authority. - Changes: we may revise this policy; updates are posted here with a new effective date.
10. Contact
If you have any questions about these Terms, please contact us at info@lightgoldenrodyellow-swan-164501.hostingersite.com.